skip to main page content
  


Shipping Policy

Shipping

Sacbookrac.com is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route. On average, your order will be received in 7 - 10 working days. During August or December, delivery time may take longer

Store Pick Up

You also have the option of picking up your order at the store at no additional cost. Online orders with this shipping option can be picked up at the window outside the bookstore during regular business hours. It takes 24-48 hours to process your online order, your order will not be available right away.
Return Policy
Original receipt required for all refunds or exchanges, no exceptions.

It is the customer's responsibility to know the refund period.

If you have any questions about returns or exchanges make sure to ask at customer service upon checking out.
You can ask your question in-store, by phone at (909)564-5611 ext.4475, or by email clicking here.

Refunds & Exchanges on textBooks

Fall & Spring Semesters

Textbooks purchased during the Fall or Spring semesters may be returned for a full refund until the first Friday of the semester in which the book was purchased when all other conditions have been met. The last day for refunds & exchanges will be published on the bookmark that accompanies your receipt.

Summer & Winter Semesters

Textbooks purchased during the Summer or Winter sessions can be returned for a refund until the first Wednesday of the semester in which the book was purchased when all other conditions have been met. The last day for refunds & exchanges will be published on the bookmark that accompanies your receipt.

Short Term, TV, and Open Entry/Open Exit Classes

Books returned by the return & exchange deadline for that given time, may receive a full refund when all other conditions have been met. Check with customer service for the last day refunds will be available for each class based on it's start time.

All Other Time Periods

After the first week the refund period is shortened to 24 hours, except Friday where textbooks are final sale. After the fourth week of the semester all textbook sales are final.


Textbook Policy

You must present your original cash register receipt with the correct dollar amount of the books.

Condition

Merchandise must be in new condition as determined by the Bookstore - clean, free of all marks and erasures. A soiled or marked book is considered used and will be paid and prorated according to its condition. After the refund period is over, we may buy books back at MARKET VALUE. Reference books and study aids are not refundable or exchangeable.

Payment Method

Cash Purchases

Refunds will be made in cash.

Check Purchases

1. Merchandise must be returned during the refund period time limit. A Check Credit Voucher will be issued until your check has cleared the bank.
2. Thirty (30) days after purchase date, bring the Check Credit Voucher and the register receipt to Customer Service for a cash refund.
3. To receive a cash refund for a check before the 30-day waiting period, bring the voucher, receipt and a photocopy of the front and back of canceled check to Customer Service along with current student identification card.

Purchase with Credit Card or Debit Card

Credit will be issued to your bank or credit card account. It may take 3-5 business days.


Non-Book Merchandise Policy

A refund is available 14 days from date of purchase with your original cash register receipt which shows the correct dollar amount of the merchandise.

Condition

Non-book merchandies must be clean and in new condition. All packaging must be returned with the merchandise.


Non-Refundable Items

There are NO REFUNDS on opened packages.
• Abused items
• Opened computer software
• items marked: NO RETURN If Unwrapped or NOT Returnable,
• Books returned after the refund period
• Abused books
• Books purchased for one-day classes
• Books without original cash register receipt
• Magazines
• College Catalogs

Have any questions?

Don't worry, we are happy to help!
You can contact us by sending an email: Click Here
Sac Book Rac • Mt. San Antonio College
1100 N. Grand Ave. Bldg. 9A • Walnut, CA 91789
You can reach us by phone at: (909) 274-4475
I.1.B